Privacy Policy

Overview

Full Plate Publishing LLC ("we," "us," "our") provides AI-powered business assistant services that communicate with end users via SMS text messaging on behalf of our business clients. This privacy policy explains how we collect, use, and protect information when you interact with our text messaging service.

Information We Collect

When you text our service, we collect:

• Your phone number
• The content of text messages you send and receive
• Date and time of messages
• Any information you voluntarily provide during the conversation (such as your name, email address, or scheduling preferences)

How We Use Your Information

We use your information to:

• Respond to your inquiries and requests
• Schedule appointments on behalf of the business you are contacting
• Provide relevant information about the business's products or services
• Maintain conversation context to provide a consistent experience
• Improve the quality and accuracy of our service

How Our Service Works

Our service uses artificial intelligence to respond to your text messages on behalf of the business whose number you have contacted. The AI assistant acts as an employee of that business, handling inquiries, scheduling, and general communication.

Information Sharing

We do not sell your personal information to third parties.

Your information may be shared with:

• The business client on whose behalf the AI assistant is operating, as they are the intended recipient of your communication
• Service providers necessary to deliver our messaging service (such as our telecommunications provider)
• Law enforcement or government agencies when required by law

Your mobile information will not be sold, shared, or disclosed to third parties for promotional or marketing purposes.

Data Retention

We retain conversation data for as long as necessary to provide our services to the business client you are communicating with. You may request deletion of your data by texting STOP to any of our service numbers or by contacting us directly.

Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or destruction.

Your Rights

You have the right to:

• Stop receiving messages at any time by texting STOP
• Request information about what data we hold about you
• Request deletion of your data
• Contact us with questions or concerns about your privacy

Opt-Out

You can stop all messages from our service at any time by replying STOP to any message. You will receive a confirmation that you have been unsubscribed.

Message frequency may vary. Standard message and data rates may apply.

For help, reply HELP to any message.

Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be reflected by updating the "Last Updated" date above.

Contact Us

Full Plate Publishing LLC
5721 N Calcutta Ave, Meridian, ID 83646
Email: brett@fullplateai.com

If you have questions about this privacy policy or our data practices, please contact us using the information above.